Refund policy
Returns
Due to the nature of our products and for safety reasons, we are unable to accept returns. However, your satisfaction is our priority. If you are dissatisfied with our product for any reason, please contact us immediately via the email below. Kindly include your order number and the reason for your request. We are committed to ensuring you have a positive experience and will do our utmost to address your concerns.
Please address any return question to support@dentaldefensesolution.com.
Subscription Changes
If you purchased a subscription, you may pause, reschedule, edit, or cancel any future deliveries at any time through the subscription management link found in your order or account profile. Please refer to your subscription details for a full set of terms and conditions.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
If a refund is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@dentaldefensesolution.com